Notifier for Zoom

Notifier sends SMS reminders to the people who registered for your Zoom meeting, and then reports how many of them actually turned up.

Connecting Zoom lets Notifier do two things it cannot do otherwise: put the correct join link into every reminder, and read the participant list after the meeting has run, so you get a real show-up rate instead of a guess.

This page covers adding the integration, using it, and removing it.

Before you start

You need:

• A Notifier account at notifierbg.com with the Webinars feature enabled. If you do not see Webinars in the sidebar, write to info@notifierbg.com.
• A Zoom account that can schedule meetings. A free Zoom account is enough.
• SMS balance in Notifier. Reminders are charged when a webinar is saved, not when they are sent. You can top up on the Billing page.

Adding the app

1. Sign in to Notifier at notifierbg.com. If you are not signed in you will be taken to the login page first.
2. Open Integrations in the left sidebar.
3. Find the Zoom card and click Connect.
4. Zoom's authorization screen opens. Sign in to Zoom if you are asked to, review the permissions, and click Allow.
5. You are returned to Notifier, and the Zoom card now shows a Disconnect button instead of Connect.

If Zoom asks whether you are installing the app for yourself or for your whole account, choose Myself. Notifier only ever reads the meetings of the account that authorized it.

What Notifier asks for, and why

• meeting:read:list_meetings — so your upcoming meetings can be listed in a dropdown for you to choose from.
• meeting:read:meeting — so the join URL of the meeting you chose can be read directly from Zoom, rather than typed in by hand.
• meeting:read:participant — so Notifier is told who joined and who left, which is what attendance is calculated from.

Notifier also subscribes to three Zoom events: meeting.participant_joined, meeting.participant_left and meeting.ended.

What Notifier never does

• It never creates, edits, deletes or starts your meetings.
• It never joins, records or transcribes a meeting.
• It never reads chat, cloud recordings, or your Zoom contacts.
• It lists your upcoming meetings so that you can choose one, but it stores details only for the meetings you actually select.

Using the app

1. Create a webinar

Go to Webinars → New webinar and give it a name and a date and start time.

2. Choose your Zoom meeting

In the Zoom meeting card, pick one of your upcoming Zoom meetings from the list. Notifier reads that meeting's join URL from Zoom itself, so the link in your reminders is always the real one.

Only scheduled, upcoming meetings appear in the list. An instant meeting, or a Personal Meeting Room with no scheduled time, will not be there — schedule the meeting in Zoom first, then reload the page.

3. Import your leads

Upload a CSV with name, phone and email columns. Repeated phone numbers are ignored, so you can upload an updated export of the same list as often as you like: only people who are new to that webinar are added and messaged.

4. Build the reminder timeline

Add as many reminders as you want, each at an exact date and time you choose.

At least one reminder must contain the [link] tag, otherwise the webinar cannot be saved. That tag is replaced, for each recipient individually, with their own link into the meeting. The link goes straight to Zoom, and it carries the person's name, so they do not have to type it when they join — and Notifier can tell you who clicked.

When you save, the whole sequence is charged against your SMS balance. Reminders whose time has already passed are skipped rather than sent late.

5. During and after the meeting

Zoom tells Notifier who joined and when. Those participants are matched back to your leads by email, then by name, and then by when they clicked their reminder. Once the meeting has ended, the webinar's statistics page shows how many people registered, clicked, joined, and how long each of them stayed.

Troubleshooting

• My meeting is not in the list. Only upcoming, scheduled meetings are shown. Schedule it in Zoom, then reload the page.
• The card still says Connect. The authorization was not finished, or it was revoked on the Zoom side. Click Connect and complete it again.
• I cannot change the Zoom meeting on an existing webinar. Once leads have been imported the meeting is locked, because every lead is already holding a link that points at it. Create a new webinar for a different meeting.
• Saving fails saying a join link is required. None of your reminders contains [link]. Add it to at least one of them.
• Saving fails because of balance. The whole sequence is paid for up front. Top up on the Billing page and save again.
• Attendance is empty. Statistics are completed when the meeting ends. Somebody who joined under a name and email that match nothing in your list is still counted as being in the room, but cannot be matched to one of your leads.

Removing the app

You can remove the integration from either side. Both do the same thing.

Disconnect inside Notifier

Open Integrations, find the Zoom card and click Disconnect. Notifier revokes the authorization with Zoom and deletes the stored token.

Remove from Zoom

In the Zoom App Marketplace, open Manage → Added Apps, find Notifier and click Remove. Zoom notifies Notifier, and the stored authorization is deleted automatically.

What happens after you remove it

• Notifier stops receiving participant events, so attendance is no longer measured for any meeting that runs after the removal.
• Reminders that are already scheduled will still be sent. Their text and their join links were prepared when you saved the webinar, so removing the Zoom app does not stop them.
• Webinars, leads, message history and statistics collected before the removal are kept in your Notifier account. Nothing is deleted from Zoom.
• To stop pending reminders as well, delete the webinar in Notifier. That cancels them and refunds their cost. A webinar whose first reminder has already gone out cannot be deleted, so that its history and statistics stay intact.
• Reconnecting later is a fresh authorization. Nothing from the old one is reused.

Support

Questions about the integration: info@notifierbg.com

See also our Privacy Policy and Terms and Conditions.